Introduction

Welcome to The One K Consultancy (“TOK”, “we”, “us”, or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you engage with us, whether through our website, email communications, or other interactions.

1. Information We Collect

1.1 Personal Information We may collect personal information from you, including but not limited to:

Name
Email address
Phone number
Company name
Job title
Billing and payment information
Any other information you provide to us directly or through our website

1.2 Non-Personal Information We may also collect non-personal information about your interactions with our services, such as:

IP address
Browser type and version
Time zone setting
Browser plug-in types and versions
Operating system and platform
Information about your visit, including the URL clickstream to, through, and from our site

2. How We Use Your Information

2.1 Providing Services We use the information we collect to:

• Provide and manage our services to you
• Process your requests and transactions
• Communicate with you about your account, projects, or any inquiries

2.2 Improving Our Services We may use your information to:

Understand how our services are used and to enhance user experience
Conduct research and analysis to maintain, protect, develop, and improve our services

2.3 Marketing Communications With your consent, we may use your personal information to:

Send you newsletters, marketing, or promotional materials
Inform you about new services, events, or updates

You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails.

3. Sharing Your Information

3.1 Third-Party Service Providers We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

3.2 Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure access controls to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request the correction of inaccurate personal information
• Request the deletion of your personal information
• Object to the processing of your personal information
• Request the restriction of processing of your personal information
• Request the transfer of your personal information to another party

To exercise any of these rights, please contact us at [Contact Email Address].

6. International Data Transfers

As a company based in South Africa with global clients, your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this page.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: hello@theonek.com